Frequently Asked Questions
1. How do I use wax melts?
Wax melts are simple to use. Just place one or more wax melts into the dish or warmer of your choice, and then light a tealight candle or turn on your electric wax warmer. As the wax melts, it releases its delightful fragrance into the air.
2. How long do wax melts last?
The longevity of wax melts varies depending on factors such as the size of the melt and the type of wax used. Generally, each wax melt provides fragrance for around 8-10 hours, but this can vary.
3. Can I mix different wax melt fragrances together?
Absolutely! Mixing different wax melt fragrances can create unique scent combinations and enhance your sensory experience. Feel free to experiment and find your perfect blend.
4. How should I store my wax melts?
Store your wax melts in a cool, dry place away from direct sunlight and heat sources. This helps preserve their fragrance and prevents them from melting prematurely.
5. Are your candles and wax melts safe to use?
Yes, our candles and wax melts are crafted with safety in mind. However, it's essential to follow the instructions provided with each product and never leave burning candles or wax warmers unattended.
6. Are your products eco-friendly?
We strive to use eco-friendly and sustainable materials wherever possible in our products. Our wax melts are made from a high-quality mix of rapeseed and coconut wax, offering a cleaner, longer-lasting melt compared to traditional paraffin wax. Our wax melts are crafted from renewable and biodegradable materials, ensuring a sustainable and environmentally friendly product.
7. Do you offer wholesale or bulk orders?
Yes, we offer wholesale and bulk orders for businesses and events. Please contact us directly to discuss your specific requirements.
8. Can I return or exchange my purchase?
We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, please refer to our Returns and Exchanges policy or contact our customer service team for assistance.
9. Do you ship internationally?
Yes, we ship our products internationally. Shipping costs and delivery times may vary depending on your location. Please check our shipping information or contact us for more details.
10. How can I contact customer support?
For any inquiries, concerns, or assistance, please don't hesitate to reach out to our dedicated customer support team. You can contact us via email, phone, or through our website's contact form. We're here to help!